Yesterday, T-Mobile announced that through an update, it now supports Apple’s Business Chat. Business Chat is included in the iOS 11.3, a way for customers to chat with representatives of the company over iPhone, iPad, Mac, and Apple Watch. This translates that, rather than making calls, use of Twitter DMs and Facebook Messenger, or using emails when you wish to make an enquiry, users can now speak with a member (employee) of the company directly through the iMessage app. Although T-Mobile already allows users to chat with representatives through its app, creating further means (especially more streamlined ones) to access
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